Accessibility Statement

Commitment to Accessibility

Homemedic LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that healthcare information and services should be accessible to everyone, regardless of ability. Our team works diligently to maintain an accessible website that accommodates the diverse needs of our community.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. We are actively working to identify and address any accessibility barriers on our website.

Our ongoing accessibility efforts include:

• Regular accessibility audits of our website
• Training our team on accessibility best practices
• Incorporating accessibility into our design and development processes
• Monitoring and improving our accessibility compliance over time

Accessibility Features

We have implemented the following accessibility features to help make our website more accessible:

Keyboard Navigation

Our website is designed to be fully navigable using a keyboard. Users can use standard keyboard commands to move through page elements, access menus, and interact with forms and buttons. Focus indicators are visible to help users track their position on the page.

Screen Reader Compatibility

We have designed our website to be compatible with popular screen readers including JAWS, NVDA, and VoiceOver. We use semantic HTML markup, proper heading structures, and ARIA labels where appropriate to ensure screen reader users can effectively navigate and understand our content.

Color Contrast

We have carefully selected color combinations that meet or exceed WCAG 2.1 color contrast requirements. Text and interactive elements are designed with sufficient contrast ratios to ensure readability for users with visual impairments or color blindness.

Text Resizing

Our website supports text resizing through browser settings. Users can increase text size up to 200% without loss of content or functionality. We use relative units for font sizes to accommodate user preferences.

Alternative Text for Images

We provide descriptive alternative text (alt text) for all meaningful images on our website. This ensures that users who cannot see images can still understand their content and purpose. Decorative images are marked appropriately to be skipped by assistive technologies.

Known Issues

Despite our efforts, some accessibility issues may exist. We are actively working to address the following known limitations:

• Some third-party integrations may not fully support keyboard navigation
• Older PDF documents may not be fully accessible to screen readers
• Some form error messages may not be clearly announced by screen readers
• Video content may not have closed captions for all media

We are committed to resolving these issues and appreciate your patience as we work toward full accessibility compliance.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. We take all feedback seriously and will consider it as we evaluate ways to accommodate all of our users.

Please provide as much detail as possible when reporting accessibility issues, including:

• The specific page or URL where you encountered the issue
• A description of the problem you experienced
• The assistive technology you were using (if applicable)
• Your contact information for follow-up

Contact Information

If you have questions, concerns, or need assistance with accessibility, please contact us using the information below:

We aim to respond to accessibility feedback within 2-3 business days and to propose a solution within 10 business days.

Third-Party Content

Our website may contain links to third-party websites, embedded content, or applications that are not operated by Homemedic LLC. While we strive to ensure that linked content meets accessibility standards, we cannot guarantee the accessibility of third-party sites or content. We encourage users to contact the third-party providers directly if they encounter accessibility barriers on those platforms.

Homemedic LLC is not responsible for the accessibility compliance of external websites or third-party services that may be linked from our site.

Enforcement Procedure

In situations where we have not been able to provide an accessible solution or satisfactory response to your accessibility feedback, you may contact the appropriate authorities in your jurisdiction for further assistance with accessibility complaints.

This Accessibility Statement was last updated on January 1, 2025.